Discord
Join the official community for product questions and support.
X
Follow @tryflowapp for public product updates.
Website
Return to tryfloww.app to verify links and announcements.
Before contacting support
- Do not post a seed phrase or private key
- Do not share more wallet or identity information than needed
- Keep the transaction hash if the issue involves an on-chain action
- Describe the page, agent and approximate time of the issue
- Ignore direct messages that promise recovery or guaranteed returns
Official community
The official Discord invitation is https://discord.gg/dqTQHanHV. The official X account is https://x.com/tryflowapp. Verify that those links were opened from tryfloww.app.
Clear answers
Frequently asked questions
Can Floww AI recover a seed phrase?
No. A seed phrase cannot be recovered by Floww AI support, and you should never share it.
Can support reverse a blockchain transaction?
No. Confirmed on-chain transactions generally cannot be reversed by Floww AI support.
Where are official Floww AI updates posted?
Public updates are posted through the official @tryflowapp account and the official Discord community linked from tryfloww.app.